Chapter 75 Malicious Reviews
The influencer held her arms and sat on the couch before uttering a few words faintly, “I want 100,000.”
Upon hearing the numbers, Courtney’s face instantly became gloomy.
Beside her, the housekeeping manager also revealed a shocked expression. “Miss Heather, you must be joking. 100,000? How can we possibly give you 100,000?”
This is daylight robbery!
However, Courtney composed herself and pulled the housekeeping manager’s sleeves to tell him to calm down. “Miss Heather, both of us are in no position to fulfill your request. Why don’t we change your room first, and I’ll put in a request to the general manager for your compensation? I’ll try my best to give you a quick reply. What do you think?”
“Hold on.” The influencer smirked. “The 100,000 I mentioned is only for one cockroach. I saw two of them here just now, which makes the price 200,000.”
The housekeeping manager’s face turned ashen.
Not only is this a daylight robbery, she is now upping the compensation. This is a blatant scam!
She was obviously someone who was not negotiable. Courtney wrapped one arm around the furious housekeeping manager while still remaining a calm expression.
“Alright. I’ll report this to the general manager and provide you with a satisfying answer before you leave the hotel. What do you think?”
“I’m fine with that. Do you really think I’m that unreasonable?”
“Of course you’re not. Addie, ask someone to arrange Miss Heather to a cleaner room.”
Courtney remained unfazed as she gave out the orders. Then, she forced out a professional smile before leaving Room 1023 while pulling the housekeeping manager’s sleeves.
“Are you mad?” As soon as they went back to the office, the housekeeping manager slammed the desk with rage. “Courtney, I brought you there to solve the problem, and your solution was to agree to whatever fee she demanded? If that’s the case, our hotel doesn’t need public relations crisis management anymore. After all, anything is solvable as long as we have the money.”
Alfred Conrad was much older than Courtney, and he had been working in Sunhill Hotel for a long period of time. Usually, he had a good temper, but now, he was fuming like an angry cat.
Courtney furrowed her brows at that. “Mr. Conrad, I don’t think we can handle this situation like we usually did. Seeing that our company’s centennial celebration is about to be held in our hotel, there can be no accidents during this crucial period.”
Naturally, Alfred understood the gravity of the situation, but he was furious at the moment, so he sighed.
“Then what should we do? Let me remind you that we definitely won’t be getting that 200,000.”
“I don’t plan to give her the money either.” Courtney’s eyes darkened. “I’m afraid this isn’t just a coincidence. As for what actually happened, we still need to investigate.”
After Alfred left, Courtney asked her assistant, Addie, to bring her the data sheet for the month.
“Miss Hunter, the negative reviews of our hotel in the past half month has been oddly high.”
After flipping through the negative reviews, mostly about ‘dirty room’, Courtney saw a review mentioning ‘cockroaches in the room’.
“Addie, have there been any hygiene problems in the hotel lately? Has any staff who lives in the hotel seen a cockroach before? What about the cleaning ladies?”
“There haven’t been any problems. When I first saw that review, I went around and asked, but no one in the hotel had seen a cockroach. Also, the guest who gave the review was anonymous, so we didn’t know which room to check,” Addie furrowed his brows as he murmured. “At first, we thought that someone was giving malicious reviews, but we didn’t expect the incident today. Why is it always the guest who sees the cockroaches, but not us?”
Courtney scanned through the data sheet and realized that all the negative reviews during this period were anonymous. Other than that, they were weirdly unanimous, seeing that they all mentioned dirty rooms, with two guests saying they saw cockroaches.
The more she thought about it, the weirder it seemed.
“Addie, no one has touched Room 1023 yet, right?”
“We don’t dare to. You ordered us to leave it for investigation, so we left it untouched. We even vacated the place where the cockroaches were killed and locked the room.”
“Alright. I want you to put the two dead cockroaches in a bag and give it to me immediately.”
“Huh?” Addie’s eyes widened straight away. “Me? But I’m afraid of cockroaches.”
Courtney glared at him. “Or you want me to do it myself? You are a big northern boy. What’s so scary about cockroaches?”
“We don’t have cockroaches this big in the north. They look so scary.” Addie put on a bitter face.
“Then you don’t have to go. I’ll do it myself.”
“Thank you, Miss Hunter.” Addie was immediately grateful.
However, Courtney glared at him and pretended to get up. “I have to do everything myself anyway. I’ll inform the human resource department tomorrow that I don’t need an assistant anymore.”
“Huh?” Addie’s face instantly turned pale. “Please don’t do that. Miss Hunter, please take a seat. I-I’ll go get it. Alright?”
As he tried his best to suppress the fear before even seeing the cockroaches, Courtney shook her head resignedly. Why are men these days so fearful of everything?
After the two dead cockroaches were sealed in a plastic bag, Courtney brought it to the laboratory of a nearby medical school. She spent 300 to ask the school laboratory’s master student to do research on the cockroaches, and the final result was as expected.
“President Duncan, there seems to have been a problem at the Sunhill Hotel.”
Inside the presidential suite of a five-star hotel in Shanghai, Josh, who had just returned after receiving a phone call, reported the situation in Melrose City to Alexander.
At the moment, Alexander was reading a contract. As he heard Josh, he put down his pen and asked while lifting his head, “What is it?”
“Lately, the online ordering reviews of the Sunhill Hotel in the city have been quite poor. It feels like someone is giving malicious reviews of the hotel. I’ve heard that someone even caused a commotion in the hotel today.”
Alexander furrowed his brows. “Who is it that dares to go against the company?”
“It doesn’t look like the person is aiming at the Sunhill Enterprise because the reviews are only targeting that hotel in the city. Looks like Miss Hunter is going to have her hands full for now.”
Upon hearing the name ‘Miss Hunter’, Alexander’s eyes darkened slightly.
When he was on the plane, the whole affectionate scene that happened in the dressing room kept on playing in his mind during the entire journey. He couldn’t point out why he was so obsessed with this woman.
“President Duncan, do you need me to help Miss Hunter deal with the situation?” Josh asked tentatively.
Alexander came back around and thought about it for a while before replying seriously, “There’s no need for that. If she can’t even handle this matter properly, there’d be no point for her to stay in her position.”
At noon the next day, the influencer from the ‘cockroach incident’ arrived at the reception with her neon light backpack to check out from her room.
Her nails that were studded with rhinestones glittered on the desk. The moment she arrived, one of the two women behind the desk quickly went to the office to get the manager.
Soon after, Courtney was here. “Miss Heather, you’re leaving after just one night?”
“Yes.” The influencer put on a smug face. “I think one night is enough for me to stay in your hotel. How long do you think I should stay?”
“Very well. Please help Miss Heather check out from her room.”
Courtney gave the receptionist a glance.
The influencer watched as the receptionist completed the formalities and refunded the deposits. However, she furrowed her brows straight away after hearing them saying, “We look forward to having you again.”
“Wait. Aren’t you forgetting something?”
